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Critical Care Outreach Team

Opening times

Monday to Sunday 7am to 7.30pm

Telephone

01493 453244

Location

First floor, corridor between Wards 6 and 7

The Critical Care Outreach (CCORT) service is a team of nursing staff, all experienced for many years in the care of acutely ill patients, who work within all areas of the hospital as part of a multidisciplinary organisational approach to ensure patients who are, or have the potential to become, acutely unwell receive the right care, at the right time, irrespective of their location in the hospital. 

We achieve this by providing clinical hands on support and guidance to ward nurses and doctors when the condition of a patient deteriorates.

Education is a key part of the role to ensure ward staff have the skills and knowledge to care for acutely ill patients. We provide bedside teaching and formal education in the classroom, regarding the recognition and management of the clinically deteriorating patient, based on nationally recognised guidance.

We work closely with the Intensive Care Unit, ensuring the timely admission and discharge of patients, whilst providing follow up care on the wards and at outpatient clinics to assess the impact of the patient’s critical care stay on their physical, psychological and social life.

Find out more about Call 4 Concern

Call 4 Concern is a patient safety initiative led by the Critical Care Outreach Team (CCOT), a team of experienced specialist nurses.

This enables adult inpatients and their significant others, to access help and advice if they have concerns regarding a noticeable change or deterioration in the patient’s condition.