Communications & Media | James Paget University Hospitals NHS Foundation Trust

Communications & Media

Opening times

Monday to Friday 8.30am to 5pm

The Communications Team is responsible for media relations on behalf of the Trust and manages all internal and external communications.

We want to ensure you have access to everything that you need to make choices about your health care. We lead on the website and the patient information we provide to our patients and manage our main social media accounts, including Facebook, Instagram and LinkedIn.

Promotion of the services we offer for the local community is a priority for the team. We aim to work with journalists in print, TV, radio and online to promote all the positive developments at the hospital and to ensure the public get accurate information.

What services are provided by the team?

Media enquiries

Filming, photography and radio interview requests

Major incidents

Social media

What do we use social media for?

News stories from across the Trust
Events and awareness campaign information
Real time updates from events
Links to general health and wellbeing information
Shared topical information from other health care organisations

The information we share through social media will always be:

Respectful of others and not of an offensive topical nature
Informative and to the best of our knowledge, accurate
Relevant to our organisation or other health and social care agencies, voluntary sector organisations and partners.

Please note that we are unable to offer medical advice or confidential information through social media.

If you, a friend or family member is feeling unwell, please call either your GP surgery or NHS111 (free from mobile phones and landlines).

Who we follow

We follow users that are relevant to our organisation; we do not automatically follow users who follow us.

Following other people or organisations does not imply endorsement of any kind on the part of our Trust.

Talking with us online

We welcome feedback and ideas from our followers and will endeavour to reply to as many posts as possible. However, we may not be able to reply individually to all the messages we receive via our social media profiles.

We read comments to and about us on social media platforms and ensure that any emerging themes or helpful suggestions are passed to relevant people in the organisation.

Press and Media

Our social media accounts are not intended to be used by the media to contact us. If you are a member of the media, please contact the Communications team on 01493 452269 or email communications@jpaget.nhs.uk.

Members of staff

Employees of the James Paget University Hospitals should refer to the Trust’s Business Use of Social Media Policy before engaging in any social media activity.

News & events

Read latest news from the James Paget and view forthcoming events.

News & Events

Communications team

Head of Communications & Engagement

Oliver Cruickshank

Communications Manager

Simon Stevens

Communications & Digital Media Officers

Anne-Marie Breach & Shanice Gayfer

Graphic Designer

Carole Reeve

Contact the communications team

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